How to... use izwe to test ideas and small decisions

What? You might be thinking of a small change to a particular service, or testing out a new approach. You are unsure as to how it will be received/whether things will improve, but it doesn�t seem worth a large discussion/ specific consultation.

Why?

Its better to get them right first time around:

  • avoids resentment
  • quick check to test the water
  • allows you to identify potential conflict early on

Sharing online by category/area may allow you to reach precisely the right people with minimal effort

Resources

CostFree
Moderation loadLight: if it becomes heavier, it is an indication that you need deeper engagement
Publicity costLight, depending on the prior community built up.
Extrasn/a

How

What

  • Start a discussion topic: 'We're thinking of ..... . What do you think?' inside:
    • the main forum, and tag it with a relevant tag
    • in the forum of a relevant service users group
  • Or write a blog post about the decision, inviting comments.
  • Start a quick-poll, for example:
    Question: 'Should we... ?'
    Answers: Yes/No/I want more information.
    Include a link to the discussion forum/blogpost. See creating a quick poll for more information

Publicity

  • Ideallly there are enough of a core of relevant people ('stakeholders') following the group or community already - in which case you can ask that people to share with anyone they know in the area (geographic or interest).
  • Does it affect a particular location? Make sure you've not missed any easy ways in:
    • If its a geographic area, put up notices in coffee shops/local library with an email address and the url of the discussion. Are there other local online forums that you could post the question on?
    • If it's about a service, can you advertise it simply in that service?

Feedback

  • Either: You might get enough information to make the decision.
    • Post to the forum with your decision (and/or write a quick Blog Post). Explain how people can next get involved.
    • Occasionally check the forum topic in case others have left relevant information.
  • Or: If it proves to be controversial (strongly opposing views), consider taking it wider.

Other Guides linked to in this resource:
  • Setting up a quick poll
  • Posting a discussion topic
  • Running a Service Users Group
And how about...
  • Disseminating some information to get people interested? A quick video or poster?
  • Explicitly building up a community communication network, to get regular interest-based news easily and effectively out to the community.